Profile Policy

1. Introduction

At Kamalabhawan, we value the trust you place in us when creating and managing your profile on our website, mobile application, or any digital platform owned and operated by us. This Profile Policy explains how your personal account (hereafter referred to as “Profile”) is created, managed, and protected. It also sets out your rights and responsibilities as a registered user. By creating a Profile with Kamalabhawan, you agree to abide by the terms outlined in this Policy along with our Terms of Service, Privacy Policy, and other related policies.

2. Purpose of Profile Creation

The Kamalabhawan Profile allows you to:

• Place and manage product orders seamlessly.

• Save delivery addresses and payment preferences.

• Access order history and invoices.

• Subscribe to our newsletters, offers, and loyalty programs.

• Receive personalized recommendations based on preferences.

• Participate in membership, reward, and subscription services.

The Profile exists to enhance your shopping experience, simplify future transactions, and enable us to provide tailored services.

3. Eligibility and Account Registration

To create a Profile with Kamalabhawan:

• You must be at least 18 years of age.

• You must provide accurate and complete personal information such as your full name, email address, contact number, and delivery address.

• You are required to set up a secure password.

By registering, you confirm that the details shared are true, correct, and up-to-date. Kamalabhawan reserves the right to verify the information submitted.

4. Accuracy of Information

You are responsible for ensuring that all Profile details remain accurate. Incorrect or outdated information may affect the timely processing and delivery of your orders. Kamalabhawan will not be liable for delays, failed deliveries, or losses resulting from incomplete or inaccurate Profile data.

5. Profile Security

• You are solely responsible for maintaining the confidentiality of your login credentials.

• You must immediately notify Kamalabhawan in case of unauthorized access, suspicious activity, or loss of login credentials.

• Kamalabhawan will never ask for your password through email, phone calls, or text messages. Please exercise caution to avoid phishing or fraudulent attempts.

• While we use robust encryption and security measures to safeguard your data, you acknowledge that no system is entirely immune to risks.

6. Usage of Profile

By maintaining a Kamalabhawan Profile, you agree to use it for lawful purposes only. Prohibited actions include:

• Sharing your account with unauthorized users.

• Using your Profile for fraudulent, misleading, or harmful activities.

• Misrepresenting your identity or impersonating others.

• Attempting to hack, tamper, or bypass security features of the Kamalabhawan platform.

Any violation of these terms may result in suspension or permanent deactivation of your Profile.

7. Collection and Use of Data

Your Profile enables us to collect certain information, including but not limited to:

• Personal identification details (name, email, phone number).

• Transaction history (orders placed, payment methods used).

• Preferences (saved products, wishlists, addresses).

We use this information for:

• Processing and fulfilling orders.

• Providing personalized recommendations.

• Sending promotional communications (if you opt-in).

• Enhancing overall customer experience.

• Fraud prevention and security purposes.

Please review our Privacy Policy for detailed information on how we collect, store, and use personal data.

8. Communication Preferences

By creating a Profile, you may receive communication from Kamalabhawan regarding:

• Order confirmations, invoices, and delivery updates.

• Promotional offers, newsletters, and loyalty program benefits.

• Service-related updates, including policy changes or system maintenance.

You may opt out of promotional communications at any time by updating your Profile settings. However, service-related communication (e.g., order updates) cannot be opted out of.

9. Profile Modification and Deactivation

• Modification: You can log in anytime to update your name, address, email, phone number, or password.

• Deactivation: If you no longer wish to maintain a Profile, you may request deactivation through your account settings or by contacting customer support.

• Company-Initiated Suspension: Kamalabhawan reserves the right to suspend or terminate any Profile found in violation of this policy, suspected of fraudulent activity, or inactive for extended periods.

Upon deactivation, your order history and essential transaction records may still be retained by Kamalabhawan as required under applicable laws.

10. Responsibility of the User

As a registered user, you are expected to:

• Keep your login credentials private.

• Update your information regularly.

• Ensure lawful usage of the Kamalabhawan platform.

• Accept responsibility for all activities carried out under your Profile.

Kamalabhawan will not be held responsible for unauthorized usage if you fail to comply with these responsibilities.

11. Third-Party Integration

Your Kamalabhawan Profile may integrate with third-party payment gateways, delivery service providers, or loyalty platforms. While we ensure that these third parties maintain reasonable security standards, Kamalabhawan is not liable for data breaches, service errors, or failures caused by external partners. Users are encouraged to review the terms and conditions of these third-party services separately.

12. Limitation of Liability

Kamalabhawan shall not be liable for:

• Losses arising from unauthorized access due to user negligence.

• Technical interruptions, downtime, or system failures.

• Damages caused by third-party links, payment gateways, or courier partners.

• Errors or delays caused by inaccurate user information.

Your sole remedy in case of dissatisfaction with Profile services is to discontinue usage and request deactivation.

13. Amendments to Profile Policy

Kamalabhawan reserves the right to update, revise, or modify this Profile Policy at any time to reflect business needs, legal requirements, or technological advancements. Updated versions will be published on our website, and continued use of your Profile will signify acceptance of the revised terms.

14. Governing Law and Jurisdiction

This Profile Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from Profile usage shall fall under the exclusive jurisdiction of the courts in [Insert City/State].

15. Contact Information

For queries, updates, or complaints regarding your Profile, you may reach us at:

Kamalabhawan Foods Pvt. Ltd.
Email: support@kamalabhawan.com
Phone: +91-XXXXXXXXXX
Address: [Registered Office Address]

Conclusion

The Kamalabhawan Profile is designed to provide you with a secure, convenient, and personalized shopping experience. By adhering to this Profile Policy, both Kamalabhawan and its customers can enjoy a safe and trustworthy relationship. Your Profile represents more than an account — it is a gateway to experiencing the authenticity, tradition, and excellence that Kamalabhawan stands for.